What’s important to you when it comes to maintaining and servicing your equipment? We have redesigned the way we offer our services to match your equipment’s needs and requirements.
Our wide range of maintenance services will match your needs. Instead of fixed service packages, you can choose to include the service elements you feel suits you the best.
The KONE Customer Care Center provides you and your end users with 24/7 support for any equipment-related issues and can dispatch a service technician to resolve your problem.
Our service technicians are dedicated and highly trained professionals who keep your elevators, escalators, and doors working smoothly and safely and are backed by local and global technical experts.
We work with you to create an individual maintenance plan for your equipment, based on your needs as well as technical information from the equipment usage data.
With the most commonly used spares carried in our vans and 24 hour parts delivery, we are well placed to get your equipment back up and running quickly with minimal disruption.
With our digital tools, you are kept up to date on all maintenance work, including what work has been carried out and how the service has been delivered.